Recover Data After a Virus
Virus protection is essential for HIPAA compliance and data protection. No Antivirus solution is perfect however. If a computer does become infected, and you have been regularly performing quality backups of your Open Dental data, recovery is possible, hopefully with minimal data loss.
Once a virus has been detected:
Open Dental cannot help you remove a virus, decrypt data, uncorrupt data, or backup data. However, we can assist you with restoring a backup to a uninfected machine.
Also see Antivirus Best Practices.
CryptoWall/CryptoDefense: This virus, and others like it, may encrypt your data and request that you pay money to decrypt it. This is effectively a corrupt database.