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Training

Open Dental is easy to use, and you may start using it right away, but it may take a few weeks or more to understand all of the basic features well. The following training resources are available to help you.

Webinars

Webinars are free online training seminars moderated by Open Dental Trainers and open to participants across the globe. See Webinars for a list of topics and dates, and to register.

  • Free initial training is available at any time via recorded or live Open Dental Basics Webinars.
  • Other free webinar topics are also available and additional topics continue to be added.

Online Training

Customized online training with a qualified Open Dental trainer is available to customers on support. Contact us to schedule. We require at least two full business days notice, excluding weekends, to schedule a training.

Fees: See Fees for Software, Support, Services.

On-site training

On-site training by a qualified Open Dental trainer can help your entire staff quickly gain proficiency. This is especially helpful for offices with little or no previous computer experience. The trainer will walk you through multiple situations and provide lots of one-on-one help. The more computers you have set up, the more effective the experience will be. Contact us to schedule at least two weeks in advance of desired dates because airlines raise prices for shorter notice. The price may be slightly less for West Coast customers.

Fees: See Fees for Software, Support, Services. All training must be substantially paid for before we will order airline tickets.

Expectations: One person from the office should be designated as the point of contact (usually an office manager or provider). This person is expected to work with the Open Dental trainer to develop a mutually acceptable training plan. It is the contact person's responsibility to:

  • Schedule a data conversion. Conversions must be completed prior to any on-site training.
  • Schedule and complete post-conversion training. This must happen before the on-site training.
  • Discuss and confirm the plan with the Open Dental trainer.
  • Have Open Dental installed and ready to go on the client machines. Contact Open Dental telephone support technicians for installation assistance.
  • Discuss with the trainer any additional expectations and deliverables well before the training date.
  • Attend the training.

Additional Tools and Resources

Open Dental Software 1-503-363-5432