Payment Plan Window

The fields on the Payment Plans window are described in detail below.

To open this window, in the Account Module, click Payment Plan in the Main Toolbar, then Patient Payment Plans or Insurance Payment Plans. Double click an existing plan to edit.

Category: Assign a category to this payment plan (e.g. Ortho, Implant). Useful to distinguish one payment plan from another when families have many plans. Customize the category options in Definitions: Payment Plan Categories.

Patient: The person who was treated. Click Go To to switch to their account.

Guarantor: The person who will make the payments. It does not have to be in the same family as the patient. It also can differ from the account's guarantor. Click Change to select. Click Go To to switch to their account.

Provider: Defaults to the patient's primary provider. Click the dropdown or [...] to change. If using clinics and providers are restricted to clinics, only providers available for the selected clinic are options.

Clinic: If using clinics, defaults to the patient's clinic. Click the dropdown to change.

Insurance Plan (insurance payment plans only): The insurance plan this payment plan is for. To edit, click Change, select the plan, then OK. Insurance payment plans can be used to track installment payments for a single claim.

Date of Agreement: Defaults to today's date.

Terms that affect the Amortization schedule.

Create Schedule: Create the amortization schedule based on the terms. A description of the terms will show in the Note field.

Recalculate: Recalculate payments and interest (optional) when a patient prepays, pays on principal, or overpays. Any payment plan adjustments added will need to be manually recalculated. See Recalculating Payment Plans.

View Tx Credits: Attach treatment planned and completed procedures to the payment plan. See Payment Plan Procedures and Credits.

Once the schedule is created, these calculations are automatic:

Amortization Schedule: The amortization schedule is generated based on the terms. Principal and interest are calculated automatically. Due dates are based on the Date of First Payment and the frequency selected for More Options.

Interest: Open Dental automatically calculates interest (APR) using the following method. Most online calculators use the same method, but some may differ (e.g. assume down payment is first month's payment).

  1. Subtracts the down payment from the payment plan balance.
  2. Calculates the number of payments, or the payment amount, based on the new balance (balance minus down payment).

Double click individual charges to edit, or click Add to add a new charge. This is not recommended. If you manually edit or add charges, you must manually calculate any interest changes.

Add Adjustment: Enter a negative payment plan adjustment to discount a portion of the payment plan balance (e.g. for a courtesy discount). Adjustments automatically reduce the Terms Total Amount with credits in the Amortization Schedule to future due amounts and reduce the Total Tx Amt with an adjustment in the Payment Plan and Procedures and Credits window. To also include an adjustment in the Patient Account ledger with today's date, check Also make line item in Account Module (not recommended when using Account Module Preference Pay Plan Charge Logic, Do Not Age (Legacy).

  • The amount of the adjustment cannot be more than the remaining payment plan balance due.
  • Enter any payments to the payment plan before making payment plan adjustments otherwise, the suggested paysplits to payment plan charges may not be available.
  • To edit or delete a payment plan adjustment, change the line item in the Patient Account, the Amortization Schedule, and in the Payment Plan Procedures and Credits window.
  • When a payment plan is closed, any remaining future adjustments will be removed (on patient payment plans only).
  • Set the adjustment type used, in Account Module Preferences, Pay/Adj tab.

Note: When you create the schedule, a detailed note of the terms shows for future reference. Other notes can be added as needed.

Delete: Delete this payment plan. You cannot delete payment plans with payments attached.

Close Plan: Archive plans that patients are no longer paying on. See Closing Patient Payment Plans.

Print / Sign & Print / View & Print: The button label will change depending on options that have been set up for printing and signing payment plan terms. See Signing and Printing Payment Plan Terms.

OK: Close the window and save all changes.

Cancel: Close the window without saving any changes.