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Open Dental Cloud Backups
Open Dental Cloud performs automatic backups of the database and OpenDentImages folder.
Routine backups are made and stored according to the chart below. Backups are made at each frequency and are retained for the time listed.
| Frequency | Backup Type | Storage Location | Time Retained |
|---|---|---|---|
| Hourly | Incremental* | On Site | 24 Hours |
| Hourly | Incremental* | Off Site | 72 Hours |
| Daily (11 pm) | Full | On Site | 3 Days |
| Daily (11 pm) | Full | Off Site | 3 Days |
| Weekly (1st, 8th, 15th, & 22nd of each month) | Full | Off Site | 6 Months |
| Monthly (1st of each month) | Full | Off Site | 1 Year |
| Yearly (January 1st of each year) | Full | Off Site | 3 Years |
- Incremental backups do not include the OpenDentImages folder.
- Backup frequencies are subject to change.
Copies of backups can be requested by contacting Open Dental support.
Open Dental Software 1-503-363-5432