Use the Analytics tab to track sent emails.

In Mass Email Setup, click Analytics.

• From / To Dates: Select the date range the mass email was sent. Use the Week buttons to quickly move from week to week.
• Clinic: Filter by the clinic the emails were sent from.
• Refresh: When the date range and clinic is set, click to update the results.

Columns:

• Name: The name of the mass email group.
• Type: How mass emails were sent.
• Clinic: The clinic the emails were sent from.
• Date Created: The date the emails were sent.
• Total: Total number of emails sent.
• Delivered: How many of the sent emails have been delivered.
• Pending: How many of the sent emails are currently pending.
• Opened: How many of the sent emails that have been opened by patients.
• Bounced: How many of the sent emails bounced.
• Complaint: How many of the sent emails have been marked as spam.
• Failed: How many of the sent emails failed. Failed emails can be found in the Progress Notes for the patient.
• Unsubscribed: The number of patients who unsubscribed from emails.