The eConnector, on some networks, requires ports and IP addresses to white listed.

Also see Firewall and Network and Computer Setup.

The following ports are needed to communicate with our servers:

• 49997 - This port is used by our Web Service internally for communication with eConnector.
• 49999 - This port is used by our Web Service internally for communication with eConnector.
• 50000 - This port is used for communication to the office database.
• 50002 - This port is used for communication via the TCP Socket, which facilitates communication back to our servers via the eConnector.
• 50003 - This port is used for communication to the office database.
• 50005 - This port is used for communication via the TCP Socket, which facilitates communication back to our servers via the eConnector.

In some instances, IP addresses must be white listed as well. In these situations you will need to tie the port exceptions to the following IP addresses:

• 50.201.161.45:49997
• 50.201.161.45:49999
• 50.201.161.45:50000
• 50.201.161.45:50002
• 50.206.249.203:50000
• 50.206.249.203:50002
• 50.206.249.204:50000
• 50.206.249.204:50002
• 50.235.115.147:50000
• 50.235.115.147:50002
• 50.201.161.45:50003
• 50.201.161.45:50005