The eConnector, on some networks, requires ports and IP addresses to white listed.

Also see Firewall and Network and Computer Setup.

The following ports are needed to communicate with our servers:

• 49997 - HTTPS/TLS 1.2 port used to communicate with services hosted by Open Dental.
• 50000 - TCP socket port used to communicate with eConnector.
• 50002 - TCP socket port used to communicate with eConnector.
• 50003 - TCP socket port used to communicate with eConnector.
• 50005 - TCP socket port used to communicate with eConnector.

In some instances, IP addresses must be white listed as well. In these situations you will need to tie the port exceptions to the following IP addresses:

• 50.201.161.45:50000
• 50.201.161.45:50002
• 50.201.161.45:50003
• 50.201.161.45:50005
• 50.206.249.203:50000
• 50.206.249.203:50002
• 50.206.249.204:50000
• 50.206.249.204:50002
• 50.235.115.147:50000
• 50.235.115.147:50002