Use the Payment Plans Overcharged Report to find and fix overcharged production on Payment Plans.

In Standard Reports, in the Monthly section, click Payment Plans Overcharged.

A Payment Plan is considered overcharged if the sum of the payment plan debits (before interest) exceeds the sum of the production attached to the plan. Overcharged plans turn yellow in the Payment Plans grid of the Account Module.

Filters

Select filters to affect the Payment Plans listed in the grid.

From / To: Enter a date range to filter Payment Plans by the plan Start Date. Defaults to one month prior to the current date.

Providers: Click the dropdown to select providers. Click All to include all listed providers. Filters by provider associated with the overcharged production.

Clinics: Only available when Clinics are enabled in Show Features. Select the clinics to include in the report. Select All (includes hidden) to include all clinics, including those marked hidden.

• Filters by clinic associated with the overcharged production.
• If user is restricted to specific clinics, only accessible clinics are listed. When checking All (includes hidden), results include all clinics user has access to, including those marked hidden, and anything unassigned to a clinic; results do not include clinics user is restricted from.

Patient: Lists the name of the selected account currently filtering the report. The currently selected patient is entered automatically when opening the report. If no patient is selected, the report returns results for all patients that meet the other filter criteria.

• Current: Click to filter the report by the currently selected patient. Inputs the patient's name.
• Find: Click to open Select Patient and find a specific patient to filter the report.
• All: Click to include all patients. Clears any current patient filter.

Overcharged Production

Click Refresh to update the Overcharged Production grid. Right-click any item in the grid and select Go To Account to launch the Account Module for the patient associated with the selected Payment Plan. The following is a description of each column included in the grid:

• Start Date: Date of the first payment plan charge.
• Patient: Patient attached to the Payment Plan.
• Guarantor: Guarantor of the Payment Plan.
• Provider: Abbreviation of the provider associated with the overcharged production.
• Clinic: Abbreviation of the clinic associated to the overcharged production.
• Description: Lists the overcharged production (adjustment or procedure).
• Overridden: An 'X' indicates the production item has an override, meaning the procedure or adjustment value in the Amount Attached field was changed from the default.
• Pat Portion: The remaining balance of the production item after insurance payments, estimates, write-offs, and adjustments (outside of the Payment Plan) have been applied.
• Pat Paid Outside Plan: The total amount paid by the patient. Sums all patient payments attached to the production item (outside of Payment Plan).
• Pat Portion On Plan: The remaining balance of the production item after all patient and insurance payments, write-offs, and adjustments have been applied (Pat Portion - Pat Paid Outside Plan). If the production has an override, the override amount is displayed instead.
• Plan Debits: The total debits on the Payment Plan associated with the production item.
• Overcharged: The amount overcharged for this production item (Plan Debits - Pat Portion On Plan).
• Pat Paid On Plan: The total amount of payment plan payments made towards the production item.
• Pat Overpaid: The amount overpaid on the production item by the patient (Pat Paid On Plan - Pat Portion On Plan) if, the total payment amount is greater than the patient portion on plan. Otherwise, $0.00 is displayed.

Click Print to launch a print preview of the report. The print preview includes the same data columns as the preceding Overcharged Production grid. For a description of toolbar buttons, see Complex Report System.

Fixing Overcharged Production

To fix the overcharged production items in the list, select one or more items in the grid and click Fix. If nothing is selected, clicking Fix corrects all listed production. A negative charge and negative payment plan debit are added for each item selected.

The negative charge is added to the Payment Plan Amortization Schedule for the total amount overcharged on the production item.

The negative payment plan debit is added to the Patient Account if the Pay Plan charge logic, Age Credits and Debits, is set in Preferences. This is to offset the pay plan debits that overcharged the production item.

The total cost of the loan is reduced to reflect the updated total tx amount (attached production). If the patient has been actively making payments to the Payment Plan, it may become overpaid after fixing the production. Run the Income Transfer Manager to re-allocate the income from the overpaid charges to other charges or to Unearned Income to be allocated later.