ODTouch: Messages

View and send text messages from ODTouch when utilizing Integrated Texting.

From the ODTouch: Home Screen, tap Messages.

Note: Integrated eServices Texting is required and incurs an additional fee.

All text conversations, including those sent from ODMobile or Open Dental, are listed on the left. Conversations with unread messages have a blue dot. Messages are automatically marked read when opening a conversation in ODTouch, Text Messaging Mailbox, or ODMobile Messages. Tap a conversation to view it.

Tap the Search bar to filter conversations by name or phone number.

Start a New Conversation

To start a new conversation, tap the compose icon. A search screen opens. Search by patient name or phone number. If there are existing messages with the patient or phone number, they are displayed. If there are no existing messages, a new conversation is created. See View a Conversation for additional details.

View a Conversation

Messages in the currently selected conversation are displayed on the right. Tap a conversation from the list to view messages or open a conversation by tapping the message icon and selecting a patient or phone number.

Swipe up or down to view more messages.

Type a new message by tapping the Message field. Once message text is ready to be sent, tap Send. The sent message is added to the conversation.