Use the attachments tab to document which attachments are sent with the claim and how they are sent.

In the Claim Edit window, click the Attachments tab.

NEA/Manual Tab

The NEA/Manual Tab is used to document attachments sent to NEA FastAttach or other third-party services.

Radiographs, Oral Images and Models: Enter how many pages will be sent for each item. This information shows on paper claims and e-claims.

EOB, Narrative, Perio chart, Misc Support Data: Check the items that will be sent with the claim. This information shows on e-claims.

By Mail/Electronically: Select how the attachments will be sent.

Attachment ID Number: If there is an attachment ID that must be included before sending the claim, enter it here. The ID is prepended to the Notes field and goes out on the e-claim in a special field for attachments. If using NEA FastAttach with ClaimConnect, the NEA# is inserted into the claim after the claim has been sent.

Attached Images: Select the images that will be sent as attachments, then export them to a temporary folder. Attachments added here are for reference only and are not sent by Open Dental. They must be sent separately using a third-party service.

• Click Add to select an image from the Imaging Module.
• Click Perio to attach the most recent Perio Exam.

As images are added, they are listed in the box.

• Double-click on any attachment to view the image.
• Right-click to open, rename, or remove.
• Click Export to send all listed attachments to the folder defined in the preference, Claim Attachment Export Path.
• Import the images from the temporary folder to the attachment service (e.g., to NEA FastAttach).

DXC Tab

DentalXChange (ClaimConnect) has their own attachment service directly integrated into Open Dental. See DentalXChange Attachment.

EDS Tab

Electronic Dental Services has their own attachment service directly integrated into Open Dental. See EDS Attachment Service.

Canadian Tab

Only displays for Canadian Users. See Canada Attachments for details.