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Web Sched Recall


Web Sched Recall, powered by Patient Viewer, allows current patients to schedule their recall appointments online. It is a paid service and you must be on support with an active registration key. The responsive design is intended for use on both desktop computers and mobile devices.

Sign Up: In version 17.1 and greater, use the eServices Signup Portal. For all other versions, contact Open Dental. Fees for Software, Support, and Services

How it works:

  1. Practice customizes Web Sched Recall settings (operatories, recall types, automation options).
  2. Web Sched Recall reminders are sent to patients when recall is due. Each reminder contains a clickable link that is appointment and patient-specific. There are two methods of sending the reminder:

    Automated Web Sched Recall reminders: When a recall is due, reminders are automatically sent to each patient's authorized representative using email and/or text message.

    Manual Web Sched Recall reminders: Send individual or batch reminders manually via email and/or text message using the Recall List.

  3. Patient receives the reminder and clicks on the link to open a scheduling calendar in a browser.
  4. Patient selects an available appointment to schedule it.
  5. Scheduled appointments instantly show in Open Dental's Appointment schedule.
  6. Track appointments made via Web Sched using the Appointments report.


Resources

Note: For a list of supported browsers, see Computer Requirements. Web Sched Recall cannot be accessed on Windows Phones.

For information about Web Sched for new patient appointments, see Web Sched New Patient.

 

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