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Changing the Integrated Texting Monthly Limit

The Integrated Texting monthly limit determines the maximum amount that a location can spend on outgoing text messages per month (in U.S. dollars, minimum $1.00).

Notes:

  • This is a per-clinic limit that applies to every clinic. Example: If $20 is the monthly limit and there are three clinics, each clinic has a limit of $20, but the total amount will equal $60.
  • Once a limit is reached, the clinic cannot send text messages until the limit is increased or the next billing cycle begins.
  • To change the monthly limit, you must currently be on support.
  1. In the main menu, click eServices, Signup to open the Signup Portal.
  2. Click the Basic View tab.
  3. If using Clinics, select the clinic.
  4. In the monthly limit box, enter a new monthly limit amount.



  5. Click Save.

Changes will be reflected in your next billing statement.

Warning: The eConnector must be running at all times to track monthly limits and overrages. If it is not running, text messages can be sent, but tracking information will be inaccurate and customer replies will not be recorded.

 

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