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Family Module Preferences 

Here you can set default options and settings for the Family module. Check a box to turn a preference on; uncheck a box to turn it off.

In the main menu, click Setup, Family/Insurance, Family Preferences, or Setup, Module Preferences, Family tab.

InsPlan option at bottom, 'Change Plan for all subscribers', is default: Normally checked. Sets the default setting for the Change Plan for all subscribers radio button on the Edit Insurance Plan window. 

  • CheckedL The radio button will default to ' checked', and changes to an insurance plan will apply to all subscribers. 
  • Unchecked: The radio button will default to 'unchecked', and changes to an insurance plan will spawn a new plan. 

Insurance defaults to PPO percentage instead of category percentage plan type: Sets the default Plan Type when you create a new insurance plan. 

  • Checked: The default is PPO percentage.  Useful for offices that see mostly PPO.
  • Unchecked: The default plan type is category percentage.

Use Blue Book: Turn on/off the Blue Book feature.

Co-pay fee schedules treat blank entries as zero: Set how blank entries in co-pay Fee Schedules are handled. See also: Insurance Plan Types.

  • Checked: Blank entries are treated as '0'.
  • Unchecked: Blank entries will not affect insurance estimates.

Insurance plans default to show UCR fee on claims: Set the default setting for the 'Claims show UCR fee, not billed fee' box for Category Percentage plan types.

  • Checked: The box defaults to 'checked'.
  • Unchecked: The box defaults to 'unchecked'.

Insurance plans default to assignment of benefits: Set the default setting for the Assignments of Benefits checkbox when adding a new insurance plan.

  • Checked: The box defaults to 'checked'.
  • Unchecked: The box defaults to 'unchecked'.

Coordination of Benefits (COB) Rule: Set the default COB Rule selected when add a new insurance plan.

Text Msg OK status, treat ?? as No instead of Yes: Set the behavior of ?? for Text OK on the Edit Patient Information window.

  • Checked: ?? will mean ' No' and you will be unable to send Text Messages to this patient (text buttons will be disabled). 
  • Unchecked: ?? acts as 'Yes' for a patient's Text OK status. Text messages will be sent to the patient.

Allow Guarantor access to family health information in the patient portal: Determines whether guarantors will have access to other family member's health information in the Patient Portal. This is a global setting.

  • Checked: Guarantor will have portal access to health information for all family members. This is the default setting.
  • Unchecked: Guarantor will only have portal access to their own health information.

Calculate secondary insurance PPO writeoffs (not recommended, see manual): We do not recommend turning this preference on.

  • Unchecked: Secondary insurance plan writeoffs will not be calculated (recommended).
  • Checked: Secondary insurance plans with a PPO percentage plan type will calculate writeoffs when the primary insurance doesn't have a writeoff (not recommended). Also see Insurance Plan Types.

Show Google Maps in patient edit: Determines whether the Show Maps button is visible on the Edit Patient Information window.

  • Checked: The button shows. Click to open the patient's address in Google Maps.
  • Unchecked: The button does not show.

Primary Provider defaults to 'Select Provider' in patient edit and add family: Determines the default settting for the Primary Provider when a new patient is added (Edit Patient Information and Add Family window).

  • Checked: Primary provider dropdown defaults to Select Provider for new patients.
  • Unchecked: When you click Add Pt on the Select Patient window, primary provider will default to default practice provider, or if using Clinics, the selected clinic's default provider. When you add a patient to an existing family (click Add in the Family module), the primary provider will default to the selected patient's primary provider.

Superfamily sorting strategy: Determines the order of Superfamily names as they appear in the Family module. Refresh the Family module to view changes. The super head will always show at the top of the list regardless of sorting strategy.

  • NameAsc: Sort by last names in ascending alphabetical order (A-Z).
  • NameDesc: Sort by last names in descending alphabetical order (Z-A).
  • PatNumAsc: Sort by patient numbers in ascending order. The patient with the lowest number will be first, followed by patients with higher numbers.
  • PatNumDesc: Sort by patient numbers in descending order. The patient with the highest number will be first, followed by patients with lower numbers.

Allow syncing patient information to all super family members: Determines whether the 'Same for entire super family' checkbox shows on the Edit Patient Information window for the head of the super family. This box allows you to make the address and phone information for all super family members match the address and phone information of the super head.

  • Checked: The checkbox will show on the Edit Patient Information window of the head of the super family.
  • Unchecked: The checkbox will not show.

Copy super guarantor's primary insurance to all new super family members: Determines whether or not the user is prompted to copy the super head's primary insurance plan when adding a new family to a superfamily. Useful for patients in nursing home situations.

  • Checked: When a new family is added to a superfamily, user will be prompted to copy the super head's primary insurance plan to all patients in the family. By default, the insurance plan will have a Relationship to Subscriber of 'self' and use the patient's Medicaid ID as the Subscriber ID. If there is no Medicaid ID, user will be prompted to enter a subscriber ID.
  • Unchecked: No prompt is given when a new family is added to a superfamily.

Claim Snapshot: Determines when a snapshot of writeoff and insurance payment estimate amounts is captured. This feature populates the Est Writeoff and Change in Writeoff columns in the Provider Payroll report. Claim snapshot can also be used to run a custom query to determine if any writeoff estimates or insurance payment estimates have changed since your initial trigger.

  • Enable Claim Snapshots: Checked: Claim snapshots are enabled based on the trigger. Unchecked: claim snapshots are disabled.
  • Snapshot Trigger: Choose which action will trigger a snapshot.
    • Claim Created: Take a snapshot when a new claim is created. This is the default.
    • Service - Specific Time: Take a snapshot during a specific time, using the OpenDentalService.
    • Insurance Payment Received: Take a snapshot when an insurance payment is received.
  • Service Run Time: Set the specific time at which the OpenDentalService will take a snapshot.

Technical details: If using the OpenDentalService for Claim Snapshot, today's date is taken from the DateComplete column instead of the ProcDate column.

Use the description for the charted procedure code on printed claims: Determines the procedure description used on printed claims when the charted procedure code description is different than the base procedure code description (e.g. when the description for D2999b (charted) is different than the description for D2999 (base)).

  • Unchecked: The base procedure code's description is used.
  • Checked: The charted procedure code's description is used.

Note: This preference will not affect alternate or medical codes.

Require error code when adding custom claim tracking status:

  • Unchecked:
  • Checked:

 

 

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