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eReminders and eConfirmations

eReminders and eConfirmations help you manage and automate your appointment reminder and confirmation process.

Note:

eReminders

This free eService sends automated Integrated Text* message and/or email reminders about upcoming appointments. eReminders are intended to be sent a short time before an appointment so patients don't forget to come.

Open Dental will automatically send the eReminder when it is due and generate a commlog.

*Text reminders require the Integrated Texting eService. Email reminders can be sent at no additional cost.

eReminders Setup

eConfirmations

Send automated text message and/or email reminders about upcoming appointments AND allow the patient to e-confirm.

Open Dental will automatically send the eConfirmation when it is due, change the appointment's confirmation status (optional), and generate a commlog.

Patient has an option to confirm the appointment via text message or URL link. When confirmed, the appointment's confirmation status automatically updates.

*There is an additional per month, per location fee for eConfirmations. Monthly fee includes Integrated Texting access. See Fees for Software, Support, Service.

Signing up for eServices

eConfirmations Setup

Open Dental Software 1-503-363-5432