Automated eReminders and eConfirmations
eReminders and eConfirmations are eServices that send automated messages to patients about scheduled appointments.Both services require that you are on support with an active registration key.
eReminders is a free service that sends automated text message and/or email reminders about upcoming appointments. They are intended to be sent a short time before an appointment so patients don't forget to come. Integrated Texting fees apply when sending text messages.
How eReminders work:
eConfirmations is a paid service that sends automated text message and/or email confirmations to remind patients about an upcoming appointment AND allow the patient to e-confirm. The appointment's confirmation status automatically updates accordingly. eConfirmations includes Integrated Texting access. For service fees, see Fees for Software, Support, Services.
How eConfirmations work:
Note: eReminders is a one-way service that only sends automated appointment reminders. eConfirmations is a two-way service that sends automated confirmations and gives the patient an option to e-confirm.
Version 16.2 and earlier: See Automated Appointment Reminders instead.
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