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User Email Addresses

Each user can set up their own Email address to send and receive email. This email address is tied to the user. Only this user will be able to see emails sent to the address.

  1. In the main menu, click File, User Password/Email, Email Settings.



  1. Enter the email settings. You may need to consult your email provider.
    Username: The full email address.  
    Password: The password for this email account.
    Use SSL: Check the box to enable SSL. Uncheck it to disable SSL.
    Outgoing SMTP Server / Outing Port: Settings used to send email. Implicit SSL ports (e.g. 465) cannot send encrypted email.
    Email address of sender: This email address is an alias, but not all email providers will recognize it. It will appear in the From address instead of the username (full email address), though the username credentials will still be used. When sending encrypted email, this field is ignored.
    Alias format: If "Sparkly Dental <bob@gmail.com>" the recipient will see "Sparkly Dental" as the sender instead of "bob@gmail.com".
    Incoming POP3 Server and Port: Settings used to receive email.
  2. Click OK to save.

For troubleshooting help, see Email Settings and Errors.
For information about encrypted email options, see Encrypted Email.
For information about public certificate hosting, see Public Certificate Hosting (used by EHR providers to exchange patient health information with other EHR providers).

To send emails, see Sending Email.
To view incoming emails, see Email Inbox.

 

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