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EHR Objective 9: Secure Messaging

Modified Stage 2

Measure

2017: Send a secure electronic message, using Secure Web Mail, to at least 5% of patients seen by the provider (or their authorized representative).

2016: Send a secure electronic message, using Secure Web Mail, to at least one patient seen by the provider (or their authorized representative).

Exclusions Available? Yes, if a provider has no office visits or conducts 50% of patient encounters in an area with low broadband availability.

Resources 2017 Spec Sheet (PDF)

Calculation

Version 16.4 and greater: The SecureMessaging calculation was updated to track how many secure web mails are sent to patients.

  • Denominator: All unique patients with at least one completed procedure by the provider during the reporting period.
  • Numerator: The number of patients in the denominator for whom a secure web mail was sent.

Version 16.3 and earlier: Use Query 1201 to calculate how many patients with a completed procedure were sent a Secure Web Mail for a date range, by provider. The SecureMessaging calculation in measure reports calculates how many messages a patient sends to a provider, not vice versa. This was an old stage 2 requirement.

We also recommend gathering supporting documentation that secure messaging is set up (e.g. screenshots).

Setup

EHR General Setup
Set up Secure Web Mail

Instructions

1. Send Secure Web Mails to patients. See Secure Web Mail - Send, View, Reply.
2. We recommend capturing screenshots as supporting documentation.

For old stage 2 information see EHR Secure Electronic Messaging.

 

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