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Canceling Support

In order to cancel Open Dental support, you must call technical support and meet the following criteria:

  • The location must have met the minimum support requirements.
    • Most users: 6 months
    • EHR users: 12 months
  • Cannot be sharing a database with other locations that are on support and receiving software updates (e.g. using replication, remote desktop/ remote app server).

If you choose to cancel, the following services and benefits will no longer be available.

You may continue to use Electronic Prescriptions and Integrated Texting if support is cancelled, although increased usage charges may apply.

 

Open Dental Software 1-503-363-5432