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Critical Bugs in Version 7.5 

This page describes 2 different critical bugs

Subscribers Assigned Wrong: This bug was discovered on 11/10/2010. It only affects users who upgraded to version 7.5.1 or 7.5.2 in the first few days after 7.5 was made available.  The symptoms of the bug are that the wrong subscriber shows for some insurance plans. The original bug was quickly fixed and poses no ongoing danger. 

Plans not Attached to Patients: This bug was discovered on 11/16/2010. It only affects certain users who upgraded to versions 7.5.1 through 7.5.7.  The symptoms of the bug are error messages throughout the program when trying to access certain patients. The original bug was quickly fixed and poses no ongoing danger.  The repair tool is under construction.

Repair

This describes how to repair databases that were corrupted by the bug.

Upgrade to version 7.5.9 or later.   From the Main Menu, click Tools, DataBase Maintenance.  At the lower left, click the new button called Temp Check.

You can run the Diagnosis on your own, but our tech support must be involved in any repair.  It took about 3 minutes to run on our test database.  It may take longer on a large database.

 

 

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