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Bridge - DentalTek Rapid Call

DentalTek offers a comprehensive suite of services including cloud hosting, VOIP phones integrated with Open Dental, discounts on supplies and labs, and patient communications.

Rapid Call is a DentalTek feature that automatically deploys a pre-recorded message when customer voicemail picks up. Staff can then move on to dial another call. Rapid Call is included when you sign up for DentalTek, but you can purchase Rapid Call on its own. For more information, visit the DentalTek Calling page.

There a few steps to follow before Rapid Call can be used.

  1. Sign up for DentalTek.
  2. Set up the DentalTek Bridge.
  3. Set up the Rapid Call bridge, see below.

When the steps are completed, begin using the Rapid Call feature. Click the Rapid Call button in the Appointments Module to launch the application.

To activate the bridge:

  1. In the Main Menu, click Setup, Program Links. Double click on Rapid Call.
  2. Do not enter Text on button or Add a button to these toolbars. These features are non-functional for this bridge.
  3. Check the Enabled box.
  4. Click OK.


 

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