Bridge - AFP Imaging
There is an issue with our ProImage bridge that we have still not been able to solve. Every time the bridge is used, it brings up a new window. The workaround for now is to manually close the window after finishing with a patient. If this is an issue you are having, please contact us so we can track it and so that we can notify you when it's fixed.
Eva bridge: You must have Evasoft running in the background for the bridge to work.
To activate the bridge:
The ProImage database is based on the patient ID. When you use the bridge, the patient ID gets sent along with name, birthdate, address, etc. If the patient ID is not found in the database, then it creates a new patient record. If the ID is found, and the information does not match, then it OVERWRITES all existing patient name, address, etc, with the new information. This is a very important concept to understand if you already have patients in ProImage before you start using it with Open Dental. It means that every single ID in your ProImage database must be accurate, or you will suddenly find the names on each record being changed. Here's how you should test your setup if you already have patients entered in ProImage:
1.Open a patient information window in ProImage so you can see the name, id, address, etc. This might be easier said than done. We were never able to find a reliable way of doing this. We suggest trying the following. Try to use the Update Patient button at the upper left or in the File menu if you can find it. If it's not visible, try going to Edit | Preferences | Toolbar Style | Advanced. Then look for it again at the upper left.
2. Open the same patient in Open Dental. Go to the Family module, and open the patient edit window.
3. Compare the ID in ProImage with the Patient Number in Open Dental. They must match BEFORE you can use the bridge. You must edit the ID in ProImage to match the one in Open Dental.
4. If they don't match, then you need to go through every single patient in ProImage and change the ID to the Open Dental Patient Number. This can go quickly if you print a list ahead of time with all names and Patient Numbers from Open Dental. You can obtain and print such a list by running this query from Reports | User Query: You can copy and paste it into that window.
5. You might have a unique situation where you happen to use chart numbers heavily in your office, possibly including letters such as SP0012. If that's the case, then you do have the option to use chart numbers as the patient ID in both programs, but it will take more work. The chart numbers must be entered for all patients in Open Dental. Also, if you have any existing patient records in ProImage, then you must be certain that the chart numbers are entered in the patient ID blank for all patients before using the bridge. So if you are certain that you want to use Chart Numbers, then go back to the Edit Program Link window shown above. Double click on the first row of additional properties, and change the 0 to a 1.
Open Dental Software 1-503-363-5432